stig

When it gets over a certain temperature outside my Wife's Polo Drivers Seat Belt Wont come out of the reel, I have done a couple of search's online and it seems to be quite a common problem was just wondering if anyone else has had this issue .I phoned VW UK who were as much use as a chocolate tea pot. The car is on a 14 plate with 25000 miles so out of warranty I think this should not be happening TBH has anyone else come across this problem