Hi there Lyric
I see your post was some time ago but I have found this which is available anywhere you have internet.
http://www.vwtouran.net/
I am in a similar situation to yours. Expat, purchased 2014 Touran without any handbooks or service record. Did you have any luck getting a paper version? Also I have a problem with the SatNav. The chip is missing and hate to imagine how much a new one will be. Disappointing as I understand the updates are free from VW.
All the best