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Stop start engaging at speed

Stan
in Volkswagen Golf Club

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Have a mk7 Golf and the stop start engages whilst travelling at 40mph and even when it's switched off. Local VW garages says it doesn't show as a fault when it's plugged in, consequently there's nothing they can do, really? Anybody else had this, thanks

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https://uk.vwownersclub.com/forums/topic/4771-stop-start-engaging-at-speed/
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