"NO KEY" when trying to turn my Touran on

[Fred Timperly]

Hi everyone,

 

Recently my VW Touran has started acting strange.

 

Initially, the remote stopped working (both keys) but I was not too fussed because I could still unlock the car manually from the door handle and turn on ignition etc and go about my day (none of the buttons worked on the remote, despite having a fresh battery installed).

 

But just now, the car, after unlocking manually from the driver's side door, is not turning on at all. It just says "NO KEY" then "CHECK". The engine turns on for a few seconds and promptly turns off, even after trying to maintain accelerator.

 

I have attached a video to give you a better understanding of what I am experiencing.

 

VIDEO:

[Volkswagen Owners Club]

sounds like the immobiliser aerial by the ignition lock is not reading the key properly.

I would take the car to a VW specialist for them to scan it and recode the key if necessary