Discover care update

[Paul9435]

Hi all. 
I have been trying to sort out my sat nav on a MacBook. I have managed to download discover care and drag it in to applications however every time I open and file it tells me update now. Ever time I click it a German Volkswagen page come up and I can on understand what I am supposed to do next. Has anyone else had this issue and if so how did solve this issue. 
thanks much appreciate your response 👍

[Volkswagen Owners Club]

First thoughts are it may be that you are attempting this process through an AppleMac....have you tried doing it through a PC instead, as I know that some software update procedures don't always work too well through Apple

[Paul9435]

Hi no I haven’t I only have access to Mac I have asked a pal to try it on his pc so hopefully it gets the issue sorted thanks for you reply