Touareg RNS510 Bluetooth problems

[AdamP]

Hi all,
Just bought myself a 2009 Touareg V6 Altitude model that has the RNS510 and "Premium Telephone Preperation".
Went to pair my phone with it. It sees and identifies my Huawei P10 phone (although the VW bluetooth doesn't appear on my phone when it searches).
I click on it to connect and after a while it comes back and says "phone not compatible". I tried the same thing with a friends iphone 6 and I get the same problem.
Now, I don't want to go back to an old phone just to have handsfree in the car, so I wondered if I can just change the bluetooth module or upgrade the firmware on the module.
The module fitted is a novero part number 5N0 035 730 C.
Attached is a photo of the scan results for the module and the flash date is odd (31.15.27)

Any help would be most appreciated.

Adam

[Volkswagen Owners Club]

If it is a common fault with this particular phone then there may be a patch on the internet to download to your phone to solve this issue.